Theme: Digital Financial Inclusion

ndia’s post-GFC digital financial inclusion project has been conveyed by an officially constructed polysemic narrative that connotes three distinctive semantic fields: (a) post-colonial Indian developmental policies; (b) post-GFC financialising neoliberal financial inclusion programmes; and (c) traditional Hindu religious values of money and wealth

This paper examines the increasing use of dark patterns in digital interfaces and the concerns they raise for consumer protection

This research brief attempts to bridge the gap in the literature by systematically examining the current state of digital lending serving the MSME sector in India

This blog post deconstructs three crucial examples of states seeking to implement digital welfare systems and contracting out design and implementation to private entities

In this data brief based on survey data received from CUTS, we present reflections to understand some of key questions.

The Reserve Bank of India (RBI) recently allowed financial institutions to on-board new customers using video-KYC.

Study on Artificial Intelligence in finance in India

The study found a set of issues that were common across all origination models, a smaller set of issues that were specific to certain institution- or product-types, and a set of issues with distribution channel design and incentive design.

India’s financial sector has been a gung-ho adopter of technology. But design of technology and finance have hardly reflected users’ lived realities.

Our Response to the Reserve Bank of India on the Discussion Paper